Shipping rates for Mud Kitchens, North Island Urban: Flat rate $100. Rural, $180.

Shipping rates for North Island all products (excluding Playhouses and Premium Kennel):  Urban, $130. Rural, $180.

Shipping rates for South Island all products (excluding Playhouses and Premium Kennel): calculated at checkout.

All products apart from Playhouses are shipped with Mainfreight.

If you’d like to purchase multiple products, please contact us for customised shipping rates.

Your order is wrapped and protected thoroughly and can be delivered straight to your door in most cases.

Although the Flat Rate covers shipping to most locations, we double check all orders to ensure the correct shipping rates are charged to the customer, and that you have selected the correct shipping option.  In some rare instances, the shipping cost may need to be amended to cover the cost of freight to your specific address.  We will notify you before your order is sent if this is the case.  We reserve the right to amend any shipping costs.

We are currently only delivering to central and lower North Island.

Example Playhouse delivery rates (approximate): Taupo $250, Palmerston North $280, Wellington $390

Please enquire with your address here if you would like an exact delivery cost to your address.

**We are currently working on nationwide shipping for our Playhouses. Please enquire here**

You sure can! We are located in Bay View, Napier.

You can check the dimensions in our Shop to make sure it fits in your vehicle/trailer.

Playhouses: You will require a hiab or similar to lift our Playhouses.  Please enquire for more details on our Contact page.

Yes!  All our Mud Kitchens are made from treated timber and stainless steel screws. Hinges are galvanised.  Bowls are stainless steel and faucets are chrome.  Our Mud Kitchens are made to be an investment – they are designed to LAST YEARS instead of months and have good resale value when the kids grow out of them.

Our Mud Kitchens come fitted with a typical male garden hose fitting.  Simply connect your garden hose as you would to an outdoor tap and you’re away!

Please see the description on each Mud Kitchen for weights in our Shop.

The ‘basic’ Mud Kitchen can be moved by one person.

Our Mud Kitchens are made from radiata pine, treated for outdoors.  According to the manufacturer, the timber will not rot for up to 50 years.  But being a product of nature, some timber will discolour over time (pine can sometimes turn greyish).  This does not affect the treatment of the timber.  If needed, you can use a paint, oil or stain from your local hardware store to maintain the look of your timber (ask them for details and products to use).

Our Playhouses are made from H3.2 outdoor treated timber, with the exception of the foundation which is H4 for ground contact.  The roof and apex flashing is colorsteel endura.  The windows are perspex safety (clear plastic).  And fixings and hinges are all galvanised.

With proper care our Playhouses should last decades.

Please see the description on each Playhouse for weights.

Our Playhouses can be moved once fully assembled by dragging them.  Please inquire for advice on how to do this.

Our Playhouses are made from radiata pine, treated for outdoors.  According to the manufacturer, the timber will not rot for up to 50 years.  But being a product of nature, all timber will discolour over time (pine can often turn greyish).  This is normal and does not affect the treatment of the timber.  If needed, you can use a paint, oil or stain from your local hardware to maintain the look of your timber (ask them for details and products to use).

Yes we are!  A GST invoice can be included in your order on request.

Our timber products are made from radiata pine, treated for outdoors.  According to the manufacturer, the timber will not rot for up to 50 years.  But being a product of nature, all timber will discolour over time (pine can sometimes turn greyish).  This is normal and does not affect the treatment of the timber.  If needed, you can use a paint, oil or stain from your local hardware to maintain the look of your timber (ask them for details and products to use).

Typical turnaround time for most products is 2-4 weeks.  We can on rare occasions experience delays in timber supplies, in which your order may take longer.  Please contact us if you’d like to know our current turnaround times.

We provide a 1 Year Limited Warranty on all of our builds.

If you are concerned with the condition of your product upon delivery, please contact us with your order number.

We want happy customers and will work hard to ensure you receive what you have ordered.

Before any return is made, the customer must contact Hammer and Saw within seven days of delivery to begin the returns process.  Hammer and Saw will not provide refunds if you change your mind on an order or if it is no longer required, if parts have been ordered or manufacturing of the order has already started. We cannot provide refunds or exchanges on any custom orders. We will only accept a returned product and provide a refund or exchange if your product has a manufacturing defect (with the exception of damage during shipping below). If there is an individual part that has a manufacturing defect, we may provide just that replacement part. The customer is responsible for any return shipping costs to Hammer and Saw. Hammer and Saw reserves the right to determine if a refund or exchange will be given.

If your order has been shipped, please check for any damage before signing upon receipt. Anything that is signed for when visibly damaged cannot be claimed/replaced/reimbursed.  If there is any damage, please do not accept the delivery and notify us. Also please take some photos.  If you discover any damage once the package has been opened, we must be notified within four days in order to lodge a claim with the shipping company, otherwise we cannot process a replacement.

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