Please refer to our Shipping Info Page for information on shipping costs.

We are currently only delivering to central and lower North Island.

Example Playhouse delivery rates (approximate): Taupo $250, Palmerston North $280, Wellington $390

Please enquire with your address here if you would like an exact delivery cost to your address.

**We are currently working on nationwide shipping for our Playhouses. Please enquire here**

You sure can! We are located in Bay View, Napier.

You can check the dimensions in our Shop to make sure it fits in your vehicle/trailer.

Playhouses: You will require a hiab or similar to lift our Playhouses.  Please enquire for more details on our Contact page.

Yes!  All our Mud Kitchens are made from treated timber and stainless steel screws. Hinges are galvanised.  Bowls are stainless steel and faucets are chrome.  Our Mud Kitchens are made to be an investment – they are designed to LAST YEARS instead of months and have good resale value when the kids grow out of them.

Our Mud Kitchens come fitted with a typical male garden hose fitting.  Simply connect your garden hose as you would to an outdoor tap and you’re away!

Please see the description on each Mud Kitchen for weights in our Shop.

The ‘basic’ Mud Kitchen can be moved by one person.

Our Mud Kitchens are made from radiata pine, treated for outdoors, with a manufacture rating that it will not rot for up to 50 years.  But being a product of nature, some timber will discolour over time (pine can sometimes turn greyish).  This does not affect the treatment of the timber.  If needed, you can use a paint, oil or stain from your local hardware store to maintain the look of your timber (ask them for details and products to use).

Applying oil to your timber will ensure it does not dry and crack – this is part of any care necessary for any outdoor timber products.  Please note: Our 1 Year Limited Warranty does not cover neglect of care of the timber.

Our Playhouses are made from H3.2 outdoor treated timber, with the exception of the foundation which is H4 for ground contact.  The roof and apex flashing is colorsteel endura.  The windows are perspex safety (clear plastic).  And fixings and hinges are all galvanised.

With proper care our Playhouses should last decades.

Please see the description on each Playhouse for weights.

Our Playhouses can be moved once fully assembled by dragging them.  Please inquire for advice on how to do this.

Our Playhouses are made from radiata pine, treated for outdoors.  According to the manufacturer, the timber will not rot for up to 50 years.  But being a product of nature, all timber will discolour over time (pine can often turn greyish).  This is normal and does not affect the treatment of the timber.  If needed, you can use a paint, oil or stain from your local hardware to maintain the look of your timber (ask them for details and products to use).

Yes we are!  A GST invoice can be included in your order on request.

Applying oil to your timber will ensure it does not dry and crack – this is part of any care necessary for any outdoor timber products.  Please note: Our 1 Year Limited Warranty does not cover neglect of care of the timber.

Our timber products are made from radiata pine, treated for outdoors.  According to the manufacturer, the timber will not rot for up to 50 years.  But being a product of nature, all timber will discolour over time (pine can sometimes turn greyish).  This is normal and does not affect the treatment of the timber.  If needed, you can use a paint, oil or stain from your local hardware to maintain the look of your timber (ask them for details and products to use).

Applying oil to your timber will ensure it does not dry and crack – this is part of any care necessary for any outdoor timber products.  Please note: Our 1 Year Limited Warranty does not cover neglect of care of the timber.

Typical turnaround time for most products is 2-4 weeks.  We can on rare occasions experience delays in timber supplies, in which your order may take longer.  Please contact us if you’d like to know our current turnaround times.

Hammer and Saw warrants their Hammer and Saw Product for (i) one year (hereby referred to as the Warranty Period) from date of purchase/full handover against defects in material and craftsmanship/workmanship; and (ii) one year from date of purchase/full handover against mechanical defects. This Limited Warranty does not apply to any Product that has been sold-on by the original purchaser from Hammer and Saw.  These are the sole and exclusive remedies available under this Limited Warranty.

If the Product fails to conform to the Limited Warranty during the Warranty Period, Hammer and Saw shall, at its sole discretion, either: (a) repair or replace any defective Product (or part thereof); or (b) accept the return of the Product and refund the money actually paid by the original purchaser for the Product.  No repair/replacement or refund shall be processed if the Buyer does not inform Hammer and Saw of their intention to apply for a refund before it is returned to Hammer and Saw.

Hammer and Saw Limited Warranty does not apply to any product failure to defects arising from (i) damage caused by abuse, misuse, neglect, or failure to provide proper maintenance, including not applying protective oil to timber that may otherwise weather, crack, or deform; (ii) normal wear and tear, deterioration of construction materials within expected levels, including warpage or shrinkage within industry standards, or changes due to weather conditions, natural disasters, or soil movement or settling; (iii) damage caused by third parties “acts of God”, such as earthquakes, floods, animals, or lightning strikes; (iv) damage caused by the Buyer or third parties hired by Buyer to work on the Product; (v) appliances or equipment that are used with the Product, such as toys or play gear which come with warranties provided by their manufacturers (such warranties represent Buyer’s sole remedy with respect to the defects related to those products); (vi) damage caused by transporting or relocating the Product; or (vii) using the Product beyond its rated tolerances and intended design/use, including climbing, swinging, jumping or standing on.

Any additions, upgrades, modifications or alterations made to the base model of the Product after sale completion are not covered by this limited warranty.  Any additions, upgrades, modifications or alterations made during construction, as agreed to in writing by both Hammer and Saw and the Buyer, form part of the overall agreed build specifications and are covered by this Limited Warranty.  Buyer understands that deviations from manufacturer’s preferred materials in the base model are taken at Buyer’s own risk.

DISCLAIMER AND LIMITATION OF LIABILITY: THE WARRANTIES SET FORTH HEREIN AND IN MANUFACTURER’S LIMITED WARRANTY ARE EXCLUSIVE AND NO OTHER EXPRESS WARRANTIES ARE MADE BY HAMMER AND SAW OR ARE AUTHORIZED TO BE MADE WITH RESPECT TO HAMMER AND SAW’S PRODUCTS.  IN NO EVENT WILL HAMMER AND SAW BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING, BUT NOT LIMITED TO LOST PROFITS, OR COMMERCIAL LOSS ARISING FROM USE OR FAILURE OF MANUFACTURER’S PRODUCTS, TO THE FULL EXTENT THAT SUCH DAMAGES CAN BE DISCLAIMED UNDER APPLICABLE LAW. THE REMEDIES PROVIDED UNDER THIS LIMITED WARRANTY ARE EXCLUSIVE.

If you are concerned with the condition of your product upon delivery, please contact us with your order number.

We want happy customers and will work hard to ensure you receive what you have ordered.

Before any return is made, the customer must contact Hammer and Saw within seven days of delivery to begin the returns process.  Hammer and Saw will not provide refunds if you change your mind on an order or if it is no longer required, if parts have been ordered or manufacturing of the order has already started. We cannot provide refunds or exchanges on any custom orders. We will only accept a returned product and provide a refund or exchange if your product has a manufacturing defect (with the exception of damage during shipping below). If there is an individual part that has a manufacturing defect, we may provide just that replacement part. The customer is responsible for any return shipping costs to Hammer and Saw. Hammer and Saw reserves the right to determine if a refund or exchange will be given.

If your order has been shipped, please check for any damage before signing upon receipt. Anything that is signed for when visibly damaged cannot be claimed/replaced/reimbursed.  If there is any damage, please do not accept the delivery and notify us. Also please take some photos.  If you discover any damage once the package has been opened, we must be notified within four days in order to lodge a claim with the shipping company, otherwise we cannot process a replacement.

See our Terms and Conditions here.

See our Privacy Policy here.